• Step 1

    Sign Up & Choose Your Blood Test

    Sign up and subscribe or purchase a blood test to get started with Lola. Your kit gets dispatched to you within 24 hours of the order.

  • Step 2

    Scheduling Your Blood Sample Collection

    After placing your order, our phlebotomy team will call to schedule a phlebotomy visit for blood sample collection at your preferred place and time (post receiving the kit via Tracked24).

  • Step 3

    At-Home Blood Sample Collection

    The phlebotomist will visit your home to draw your blood and send the sample to our NHS-accredited lab via Tracked24, which will process the blood sample.

  • Step 4

    Personalized Review by our Doctors in the Lola mobile app

    After processing, our doctors review your results, adding comments and insights, which are then available (to view and export) in the Lola Android or Apple app

  • Step 5

    Access Fitness Plans & More

    Seamlessly integrate your fitness or health tracker with the Lola app. Receive tailored metrics, AI-driven fitness plans, menstrual tracking, and more within the app.

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Each Kit Includes At-Home Phlebotomist Blood Collection & Tailored Doctor Review

Avoid the hassle of finger prick tests with our kits, which include at-home phlebotomist blood collection. This ensures accurate results and minimizes discomfort. Each test is followed by a tailored doctor review, providing expert insights for your health.

Why use Lola?

When it comes to prioritising your health, we stand out from the competition in several key ways.

Complete Insight

Our tests include all the markers needed to understand what's happening on the inside. Taking a test with few markers leads to more questions than answers

99.8% Reliable Results

Fingerprick tests are unpleasant and often unreliable, with common failures leading to additional tests and invalid markers. Lola includes at-home phlebotomist blood collection to improve reliability and accuracy.

Doctor Review Included

Every test includes a review by our Doctors. At hand when they do this will be your results, trends (after 2+ order), and your device metrics for a better analysis

NHS Trusted Labs

We use the same labs the NHS users ensuring quality throughout the process.

The labs are accredited by UKAS and are accredited to ISO 15189.

All our kits are CE marked as medical devices under ISO 13485.

View All Tests

Are You Waiting for Your Results?

In the Meantime, Explore Our Dedicated Mobile App

While you wait, discover all that the Lola mobile app has to offer. View your orders and results, or even request a new blood testing kit. Lola allows you to connect your devices for deeper insights into your health data, maintain good habits, create tailored fitness plans, track your daily mood, and monitor your menstruation. Download our mobile app today and take control of your health journey.

Connect your devices and dive deep into your data

Frequently asked questions

Why do we offer more health markers at affordable prices?

We are dedicated to the importance of regular testing and understanding your body's changes over time. Limiting tests to a few markers or imposing high costs compromises this vital process.

Fingerprick testing presents significant challenges, which is why we exclusively offer samples collected by a phlebotomist at the most affordable prices. Our comprehensive testing includes a wide range of markers.

Join us in our mission to empower more people to gain meaningful health insights over time.

Why don't you offer fingerprick testing?

Fingerprick testing is both unreliable and often an unpleasant experience, as anyone who has tried to squeeze blood into small tubes will testify. Squeezing actually leads to invalid markers, as it affects the sample quality.

Additionally, due to the high volume of markers we offer, a fingerprick sample would further reduce the quality of the results. Therefore, we do not offer fingerprick testing.

Tell me more about the blood collection service

Once you have placed an order, we will contact you to find a suitable time and location for your blood sample collection. If you have any special requests, please let us know when we contact you.

The nurses/phlebotomists usually work in the NHS and work for Lola part-time for additional income. They are all very kind, experienced, and extremely well-vetted.

How should I prepare and what happens after the blood collection?

Before Your Blood Collection:

  • Hydrate: Drink plenty of water to make the blood draw easier.
  • Stay Warm: Use warm clothes or a heating pad to improve blood flow.
  • Pets: Keep pets away during the blood draw to avoid any interruptions.
  • Location: Choose a well-lit area, like a kitchen table or a comfy chair, for the procedure.
  • Special Needs: Inform us of any past issues or special requirements you may have.

After the Procedure:

  • Apply Pressure: Press the wound for at least 2 minutes to stop bleeding.
  • Keep Dressing On: Leave the dressing on for at least 1 hour to prevent infection.
  • Avoid Heavy Lifting: Don’t overuse your arm for the rest of the day to avoid strain.

Watch for These Signs:

  • Excessive Bruising: Apply pressure and ice. The bruising should subside in a few days.
  • Continued Pain: Use an ice pack for swelling. Persistent pain is rare but possible.
  • Continued Bleeding: Apply strong pressure for at least 10 minutes. Call 999 if you feel lightheaded.

Now, your blood sample will be sent by our phlebotomist to the NHS-accredited lab. Once processed, it will be reviewed by our doctors and will be sent to you with a tailored review.

How accurate are the tests?

We only use UK government-approved NHS labs for the blood analysis, ensuring the same high level of accuracy at 99.8%, provided the sample is posted the same day using our Tracked 24 service. The phlebotomist will post the sample for you when they leave.

For this reason, we aim to schedule blood sample collection appointments with you from Monday to Wednesday.

Does a doctor review my results?

Our team of doctors reviews all blood results and provides a comprehensive written analysis, highlighting any markers that fall outside the normal range.

How do I get the results?

Results are emailed as well as viewable in our Apple and Android apps. The apps can show trends over time as you take more tests.

Can I download my results to share with my GP?

Yes, you can download your results from the mobile app as a PDF or CSV to share with your GP.

What are the policies on cancellations and refunds?

For more information, please visit Refund & Cancellation

Do you show boundaries/ranges in your results?

Yes, all our biomarkers come with the ranges that are normal for your gender and age. Our doctor will also review your results and comment if anything is out of range.

How fast will my at-home phlebotomy service be?

As soon as we receive an order you will receive an email from us asking for dates/times that work for you. You will be offered an appointment within a few days of ordering allowing for the kit to arrive at your house which the phlebotomist will use.

Does the phlebotomist send my kit to the lab?

Yes, the nurse/phlebotomist will send your kit to the lab for analysis.

Are there any additional costs?

No, the phlebotomy appointment and doctor review are all included as part of the price.

What do I have to do before and after my Phlebotomy Visit?

Before Your Blood Collection:

  • Hydrate: Drink 6-8 cups of water 2 hours before your appointment. This will make the blood draw easier.
  • Fasting should be done if the test contains a Full Blood Count:
    • Early Morning Collection - Skip breakfast until after the blood sample collection
    • Late Morning Onwards Collection - Have a light meal and fast for at least 3-4 hours before taking the blood sample
  • Stay Warm: Use warm clothes or a heating pad to improve blood flow.
  • Pets: Keep pets away during the blood draw to avoid any interruptions.
  • Location: Choose a well-lit area like a kitchen table or a comfy chair for the procedure.
  • Special Needs: Inform us of any past issues or special requirements you may have.

After the Procedure:

  • Apply Pressure: Press the wound for at least 2 minutes to stop bleeding.
  • Keep Dressing On: Leave the dressing on for at least 1 hour to prevent infection.
  • Avoid Heavy Lifting: Don’t overuse your arm for the rest of the day to avoid strain.

Watch for These Signs:

  • Excessive Bruising: Apply pressure and ice. The bruising should subside in a few days.
  • Continued Pain: Use an ice pack for swelling. Persistent pain is rare but possible.
  • Continued Bleeding: Apply strong pressure for at least 10 minutes. Call 999 if you feel lightheaded.