How it works
Get clear insights into your health
Longevity starts with Lola, offering blood analysis, lab tests, and nurse visits.
Longevity starts with Lola. We start with a full body blood analysis of up to 69 markers and all prices include a clinic or home appointment whereby a nurse visits to take your blood sample and send to our accredited lab
Our process
How it all works?
step 1
Choose your test
The user or the partner selects one of Lola's existing tests, each assigned a unique code linking the test to the partner. This code ensures proper tracking for referrals, results access, or both, depending on the partnership type.
step 2
Choose a date/time for sample collection
The user schedules a sample collection during checkout, choosing from Lola's available options (at home, clinic visits) or opts for the partner to perform the blood draw if their partnership supports it.
step 3
Blood sample taken and sent to Lab
Samples are analysed at our CQC-compliant and NHS-standard labs, providing accurate and detailed breakdowns for each test.
step 4
Personalised Doctor Review
Results are made available through Lola's intuitive partner portal, complete with actionable insights and customisable reporting options for the partner and user.
Lola FAQ
General
Why do we offer more health markers at affordable prices?
We are dedicated to the importance of regular testing and understanding your body's changes over time. Limiting tests to a few markers or imposing high costs compromises this vital process. Fingerprick testing presents significant challenges, which is why we exclusively offer samples collected by a phlebotomist at the most affordable prices. Our comprehensive testing includes a wide range of markers. Join us in our mission to empower more people to gain meaningful health insights over time.
Why don’t you offer fingerprick testing?
Fingerprick testing is both unreliable and often an unpleasant experience, as anyone who has tried to squeeze blood into small tubes can testify. Squeezing actually leads to invalid markers, as it affects the sample quality. Additionally, due to the high volume of markers we offer, a fingerprick sample would further reduce the quality of the results. Therefore, we do not offer fingerprick testing.
Do we test for under 18s?
Unfortunately, our service is only for adults. We are exploring whether we could work with individuals under 18 in the future, but it’s not something we can offer right now.
Are there any additional costs?
No — the phlebotomy appointment and doctor review are both included in the price of your test, so there’s no extra charge for those.
The only time additional fees may apply is in the case of a failed appointment (e.g., if the blood draw is unsuccessful) or a last-minute cancellation or rescheduling, which may incur an extra fee depending on the situation.
Lola FAQ
Choosing and Comparing Tests
What test is suitable for me?
For the most tailored guidance, it’s best to consult with your GP, as they can help identify which biomarkers are most relevant based on your medical history and symptoms. However, if you already have a list of specific biomarkers in mind, we’re happy to suggest the most suitable test kit based on that. You can also explore our full range of tests here: https://lolahealth.co/collections/all.
How can I compare products?
To compare different test kits side by side, follow these instructions:
- Go to https://lolahealth.co/collections/all.
- Search for the kits you want to compare.
- Tick the “Add to Compare” box next to each product you want to compare.
- Once you’ve added at least two products, you’ll notice a small green box at the bottom left of the page that says “Compare.”
- Click on that box to view the side-by-side differences.
This comparison will help you clearly see which kit includes the biomarkers and tests most relevant to your health concerns.
Buying for someone else?
We understand that you may occasionally wish to purchase a test for another person. While direct purchases on behalf of others aren’t available, the easiest alternative is to buy one of our gift cards, valid for 12 months. You can get a gift card here. If you’ve accidentally ordered a test under your account for someone else or need to transfer an order, please contact us as soon as possible before the sample is collected so we can reassign the test to the correct individual.
Lola FAQ
Preparing for Your Test
Should I fast?
Most tests do not require fasting. However, if your test includes cholesterol or triglycerides, fasting may be required for 8–12 hours (depending on your clinician) before your blood draw (water is fine).
Should I stop taking medication?
You should not stop taking medication unless directed to by your doctor. Please let us know which medications you are taking so we can factor this into the analysis.
Do I need to stop taking supplements?
Generally, no, unless you’ve been advised otherwise. However, if you’re taking high-dose biotin, we suggest pausing it 48 hours before your test, as it may affect certain markers.
Menstrual cycle timing
The timing of your blood tests will depend on what you’re looking to measure:
- If you’re testing hormone levels such as LH, FSH, and oestrogen, these are typically measured during the early days of your cycle (around days 2–5).
- On the other hand, if you want to check your progesterone levels, this is usually done later in the cycle, around day 21. At our end, we try using references and markers that allow for a bit more flexibility, meaning you can often take the blood test over a broader range of your cycle. However, the timing outlined above is the most commonly recommended for accurate results.
Can I get my blood taken after a workout?
We recommend avoiding intense exercise for 24 hours before your test, as it can affect markers like cortisol, liver enzymes, and inflammation
If I’m unwell when the sample is taken, will it affect the result?
Yes, it’s possible. Illness, fever, or recent infection can affect certain biomarkers.
Lola FAQ
Test Processing and Results
How long does it take to get results?
The turnaround time for results depends on the specific test you’ve ordered:
- Elite or Peak Insights 70: Results are typically ready within 4 working days from when the lab receives your samples.
- All other tests: Results are usually ready within 2 working days of the lab receiving your samples.
Does the phlebotomist send my kit to the lab?
Yes, the nurse/phlebotomist will send your kit to the lab for analysis.
How accurate are the tests?
We only use UK government-approved NHS labs for blood analysis, ensuring a high level of accuracy at 99.8%, provided the sample is posted the same day using our Tracked 24 service. The phlebotomist will post the sample for you when they leave. For this reason, we aim to schedule blood sample collection appointments with you from Monday to Friday.
Does a doctor review my results?
Our team of doctors reviews all blood results and provides a comprehensive written analysis, highlighting any markers that fall outside the normal range.
How do I get the results?
Results are emailed to you and are also viewable in our Apple and Android apps. The apps can show trends over time as you take more tests.
Can I download my results to share with my GP?
Yes, you can download your results from the mobile app as a PDF or CSV to share with your GP.
Do you show boundaries/ranges in your results?
Yes, all our biomarkers come with the ranges that are normal for your gender and age. Our doctor will also review your results and comment if anything is out of range.
Can I do a follow-up consultation?
At the moment, we don’t offer follow-up consultations directly. However, your results are reviewed by a qualified doctor, and you’ll receive a report with personalized insights and recommendations, which you can take to your GP or preferred healthcare provider for further guidance.
Do you prescribe medications or supplements?
We do not—but you can discuss next steps in your results with your GP during a follow-up appointment, who may advise on prescriptions or over-the-counter options.
How can I download the Lola app?
For Android OS, please click here to download: Google Play
For IOS (Apple/MAC OS), please click here to download: Apple Store
Lola FAQ
Booking and Managing Appointments
Tell me more about the blood collection service
When placing an order with either Lola Phlebotomy (home visit) or Clinic Appointment, you'll be able to select your preferred date and time at checkout. For clinic appointments, you’ll also be able to choose the clinic location directly from the booking calendar.
If you have any special requests or preferences (e.g. time constraints, access notes, phlebotomist gender preference, needle concerns, etc.), there’s a space to include this before you check out.
Once your order is placed, please allow us at least 24 hours to book your phlebotomist. We'll then send your appointment confirmation via SMS and email.
Our nurses and phlebotomists are all highly experienced, many of whom also work in the NHS and partner with Lola part-time. They're professional, kind, and thoroughly vetted to ensure you’re in safe hands.
How fast will my at-home phlebotomy service be?
When placing your order, you’ll be able to request your preferred date and time for the at-home phlebotomy appointment before checkout. Once the order is submitted, please allow us at least 24 hours to confirm and assign a phlebotomist.
Appointments are typically scheduled within 2–5 working days, but you’re welcome to request later or far future dates—we’ll do our best to accommodate.
You’ll receive a confirmation via SMS and email once your appointment is booked.
Self Draw Instructions
To ensure a smooth and successful self-blood draw, please carefully follow the instructions below. This will help avoid delays or invalid results due to collection or handling issues.
Before your blood draw:
- Stay hydrated: Drink plenty of water the day before and on the day of your draw to support vein visibility.
- Keep warm: Rub your hands or use a warm compress to improve circulation.
- Avoid alcohol and caffeine: These can affect circulation and hydration.
- Follow fasting guidelines: If your test requires fasting, make sure to follow the specified time window.
During the blood draw:
- Sanitise properly: Use an alcohol wipe and let the area dry before starting.
- Fill tubes correctly: Each vacutainer must be filled more than halfway at minimum.
Order of draw (most important first):
- Blue (Citrate) – Fill to the line and invert 3–4 times. Note: This tube is only included if your test requires it. If it’s not in your kit, that’s completely fine.
- Gold/Yellow (Serum/SST) – Fill at least 75% and invert 5–6 times.
- Purple (EDTA) – Fill at least 75% and invert 8–10 times.
Check for leaks before sealing your sample in the box. Ensure all items are secure and ready for transport.
After the blood draw:
- Apply pressure: Use clean gauze or cotton to stop bleeding.
- Label your tubes: Write your full name and date of birth clearly. Unlabelled samples will be discarded.
- Include the lab form: It must be inside the box, with all details filled in accurately.
The lab accepts updates to date of birth, height, or weight, but if the name doesn’t match your order, the sample will be rejected.
Seal the box with both the tubes and lab form inside. Use the prepaid return label provided.
Drop-off instructions:
- No weekend collections: Only collect and post samples Monday to Wednesday, ideally.
- Post on the same day: Use a Royal Mail postbox with same-day collection.
- Drop-off timing:
If dropping off before 9 AM, use a postbox or Post Office with a 9 AM latest collection time. Do NOT drop off at a postbox with a 7 AM or 9 AM collection if the collection has already passed, as this means it will not be collected until the next day.
Morning samples that miss the 9 AM collection should be dropped off at a postbox or Post Office with a 4 PM, 5 PM, or 7 PM last collection time.
For samples collected in the late afternoon that miss the 4 PM collection, or for any samples taken after 4 PM, please drop them off at a postbox with a 7 PM latest collection or at a postbox with a 7 AM or 9 AM collection the following morning.
Find a postbox here: Royal Mail Postbox Finder.
Avoid post office drop-offs as they may delay delivery and invalidate results.
Important: Following these steps is crucial.
As per our terms and conditions, Lola is not responsible for invalid samples caused by errors in collection, labelling, or drop-off.
Final step: Once posted, open the Lola appand mark your test as "Sent to Lab" or "Phlebotomy Done."
Can I change my appointment to at-home, Lola phlebotomy, or clinic?
Yes, absolutely! Just let us know your preferred appointment type (at-home, Lola phlebotomy, or clinic), your location, and your ideal date and time (excluding weekends). Please try to give us a few days’ notice so we can organize everything smoothly—we’ll do our best to accommodate your request.
Can I do weekend appointments?
Weekend appointments are not currently available until further notice. We’re working to expand our availability and will update you as soon as weekend slots become an option again.
Can I reschedule after confirming my appointment?
Yes—rescheduling is possible, but if it’s within 24 hours of your appointment, there will be a £20 fee, as outlined in our terms.
How can I cancel my subscription?
Just email us at support@lolahealth.co, and we’ll help you cancel. You can also manage your subscription in your online account.
What are the policies on cancellations and refunds?
For more information, please visit Refund & Cancellation - https://lolahealth.co/pages/refund-policy
Lola FAQ
Before and After Your Phlebotomy Visit
What do I have to do before and after my phlebotomy visit?
Before Your Blood Collection:
- Hydrate: Drink 6–8 cups of water 2 hours before your appointment. This will make the blood draw easier.
- Fasting (if required): If the test includes a Full Blood Count:
- Early Morning Collection: Skip breakfast until after the blood sample collection.
- Late Morning Onwards Collection: Have a light meal and fast for at least 3–4 hours before taking the blood sample.
- Stay Warm: Wear warm clothes or use a heating pad to improve blood flow.
- Pets: Keep pets away during the blood draw to avoid interruptions.
- Location: Choose a well-lit area, like a kitchen table or a comfy chair, for the procedure.
- Special Needs: Inform us of any past issues or special requirements you may have.
After the Procedure:
- Apply Pressure: Press the wound for at least 2 minutes to stop bleeding.
- Keep Dressing On: Leave the dressing on for at least 1 hour to prevent infection.
- Avoid Heavy Lifting: Don’t overuse your arm for the rest of the day to avoid strain.
Watch for These Signs:
- Excessive Bruising: Apply pressure and ice. The bruising should subside in a few days.
- Continued Pain: Use an ice pack for swelling. Persistent pain is rare but possible.
- Continued Bleeding: Apply strong pressure for at least 10 minutes. Call 999 if you feel lightheaded.
I’ve booked a Clinic Appointment / chosen Self-Draw / arranged my own phlebotomist — how should I drop off my samples?
To ensure your blood samples arrive at the lab in good condition and the biomarkers remain valid:
Post same-day as collection. It’s critical that you post your samples on the same day they are collected.
Use a Royal Mail postbox or post office with same-day collection. Always check the latest collection time on the postbox, and day.
Drop-Off Guidelines:
To prevent biomarkers from becoming too old to test, please follow these updated drop-off instructions:
If dropping off before 9 AM, use a postbox or Post Office with a 9 AM latest collection time. Do NOT drop off at a postbox with a 7 AM or 9 AM collection if the collection has already passed, as this means it will not be collected until the next day.
Morning samples that miss the 9 AM collection should be dropped off at a postbox or Post Office with a 4 PM, 5 PM, or 7 PM last collection time.
For samples collected in the late afternoon that miss the 4 PM collection, or for any samples taken after 4 PM, please drop them off at a postbox with a 7 PM latest collection or at a postbox with a 7 AM or 9 AM collection the following morning.
- Avoid posting on weekends or holidays as Royal Mail will not collect, which can make samples too old to test.
How it works
Get clear insights into your health
Longevity starts with Lola, offering blood analysis, lab tests, and nurse visits.
Longevity starts with Lola. We start with a full body blood analysis of up to 69 markers and all prices include a clinic or home appointment whereby a nurse visits to take your blood sample and send to our accredited lab
Our process
How it all works?
step 1
Choose your test
The user or the partner selects one of Lola's existing tests, each assigned a unique code linking the test to the partner. This code ensures proper tracking for referrals, results access, or both, depending on the partnership type.
step 2
Choose a date/time for sample collection
The user schedules a sample collection during checkout, choosing from Lola's available options (at home, clinic visits) or opts for the partner to perform the blood draw if their partnership supports it.
step 3
Blood sample taken and sent to Lab
Samples are analysed at our CQC-compliant and NHS-standard labs, providing accurate and detailed breakdowns for each test.
step 4
Personalised Doctor Review
Results are made available through Lola's intuitive partner portal, complete with actionable insights and customisable reporting options for the partner and user.
Lola FAQ
General
Why do we offer more health markers at affordable prices?
We are dedicated to the importance of regular testing and understanding your body's changes over time. Limiting tests to a few markers or imposing high costs compromises this vital process. Fingerprick testing presents significant challenges, which is why we exclusively offer samples collected by a phlebotomist at the most affordable prices. Our comprehensive testing includes a wide range of markers. Join us in our mission to empower more people to gain meaningful health insights over time.
Why don’t you offer fingerprick testing?
Fingerprick testing is both unreliable and often an unpleasant experience, as anyone who has tried to squeeze blood into small tubes can testify. Squeezing actually leads to invalid markers, as it affects the sample quality. Additionally, due to the high volume of markers we offer, a fingerprick sample would further reduce the quality of the results. Therefore, we do not offer fingerprick testing.
Do we test for under 18s?
Unfortunately, our service is only for adults. We are exploring whether we could work with individuals under 18 in the future, but it’s not something we can offer right now.
Are there any additional costs?
No — the phlebotomy appointment and doctor review are both included in the price of your test, so there’s no extra charge for those.
The only time additional fees may apply is in the case of a failed appointment (e.g., if the blood draw is unsuccessful) or a last-minute cancellation or rescheduling, which may incur an extra fee depending on the situation.
Lola FAQ
Choosing and Comparing Tests
What test is suitable for me?
For the most tailored guidance, it’s best to consult with your GP, as they can help identify which biomarkers are most relevant based on your medical history and symptoms. However, if you already have a list of specific biomarkers in mind, we’re happy to suggest the most suitable test kit based on that. You can also explore our full range of tests here: https://lolahealth.co/collections/all.
How can I compare products?
To compare different test kits side by side, follow these instructions:
- Go to https://lolahealth.co/collections/all.
- Search for the kits you want to compare.
- Tick the “Add to Compare” box next to each product you want to compare.
- Once you’ve added at least two products, you’ll notice a small green box at the bottom left of the page that says “Compare.”
- Click on that box to view the side-by-side differences.
This comparison will help you clearly see which kit includes the biomarkers and tests most relevant to your health concerns.
Buying for someone else?
We understand that you may occasionally wish to purchase a test for another person. While direct purchases on behalf of others aren’t available, the easiest alternative is to buy one of our gift cards, valid for 12 months. You can get a gift card here. If you’ve accidentally ordered a test under your account for someone else or need to transfer an order, please contact us as soon as possible before the sample is collected so we can reassign the test to the correct individual.
Lola FAQ
Preparing for Your Test
Should I fast?
Most tests do not require fasting. However, if your test includes cholesterol or triglycerides, fasting may be required for 8–12 hours (depending on your clinician) before your blood draw (water is fine).
Should I stop taking medication?
You should not stop taking medication unless directed to by your doctor. Please let us know which medications you are taking so we can factor this into the analysis.
Do I need to stop taking supplements?
Generally, no, unless you’ve been advised otherwise. However, if you’re taking high-dose biotin, we suggest pausing it 48 hours before your test, as it may affect certain markers.
Menstrual cycle timing
The timing of your blood tests will depend on what you’re looking to measure:
- If you’re testing hormone levels such as LH, FSH, and oestrogen, these are typically measured during the early days of your cycle (around days 2–5).
- On the other hand, if you want to check your progesterone levels, this is usually done later in the cycle, around day 21. At our end, we try using references and markers that allow for a bit more flexibility, meaning you can often take the blood test over a broader range of your cycle. However, the timing outlined above is the most commonly recommended for accurate results.
Can I get my blood taken after a workout?
We recommend avoiding intense exercise for 24 hours before your test, as it can affect markers like cortisol, liver enzymes, and inflammation
If I’m unwell when the sample is taken, will it affect the result?
Yes, it’s possible. Illness, fever, or recent infection can affect certain biomarkers.
Lola FAQ
Test Processing and Results
How long does it take to get results?
The turnaround time for results depends on the specific test you’ve ordered:
- Elite or Peak Insights 70: Results are typically ready within 4 working days from when the lab receives your samples.
- All other tests: Results are usually ready within 2 working days of the lab receiving your samples.
Does the phlebotomist send my kit to the lab?
Yes, the nurse/phlebotomist will send your kit to the lab for analysis.
How accurate are the tests?
We only use UK government-approved NHS labs for blood analysis, ensuring a high level of accuracy at 99.8%, provided the sample is posted the same day using our Tracked 24 service. The phlebotomist will post the sample for you when they leave. For this reason, we aim to schedule blood sample collection appointments with you from Monday to Friday.
Does a doctor review my results?
Our team of doctors reviews all blood results and provides a comprehensive written analysis, highlighting any markers that fall outside the normal range.
How do I get the results?
Results are emailed to you and are also viewable in our Apple and Android apps. The apps can show trends over time as you take more tests.
Can I download my results to share with my GP?
Yes, you can download your results from the mobile app as a PDF or CSV to share with your GP.
Do you show boundaries/ranges in your results?
Yes, all our biomarkers come with the ranges that are normal for your gender and age. Our doctor will also review your results and comment if anything is out of range.
Can I do a follow-up consultation?
At the moment, we don’t offer follow-up consultations directly. However, your results are reviewed by a qualified doctor, and you’ll receive a report with personalized insights and recommendations, which you can take to your GP or preferred healthcare provider for further guidance.
Do you prescribe medications or supplements?
We do not—but you can discuss next steps in your results with your GP during a follow-up appointment, who may advise on prescriptions or over-the-counter options.
How can I download the Lola app?
For Android OS, please click here to download: Google Play
For IOS (Apple/MAC OS), please click here to download: Apple Store
Lola FAQ
Booking and Managing Appointments
Tell me more about the blood collection service
When placing an order with either Lola Phlebotomy (home visit) or Clinic Appointment, you'll be able to select your preferred date and time at checkout. For clinic appointments, you’ll also be able to choose the clinic location directly from the booking calendar.
If you have any special requests or preferences (e.g. time constraints, access notes, phlebotomist gender preference, needle concerns, etc.), there’s a space to include this before you check out.
Once your order is placed, please allow us at least 24 hours to book your phlebotomist. We'll then send your appointment confirmation via SMS and email.
Our nurses and phlebotomists are all highly experienced, many of whom also work in the NHS and partner with Lola part-time. They're professional, kind, and thoroughly vetted to ensure you’re in safe hands.
How fast will my at-home phlebotomy service be?
When placing your order, you’ll be able to request your preferred date and time for the at-home phlebotomy appointment before checkout. Once the order is submitted, please allow us at least 24 hours to confirm and assign a phlebotomist.
Appointments are typically scheduled within 2–5 working days, but you’re welcome to request later or far future dates—we’ll do our best to accommodate.
You’ll receive a confirmation via SMS and email once your appointment is booked.
Self Draw Instructions
To ensure a smooth and successful self-blood draw, please carefully follow the instructions below. This will help avoid delays or invalid results due to collection or handling issues.
Before your blood draw:
- Stay hydrated: Drink plenty of water the day before and on the day of your draw to support vein visibility.
- Keep warm: Rub your hands or use a warm compress to improve circulation.
- Avoid alcohol and caffeine: These can affect circulation and hydration.
- Follow fasting guidelines: If your test requires fasting, make sure to follow the specified time window.
During the blood draw:
- Sanitise properly: Use an alcohol wipe and let the area dry before starting.
- Fill tubes correctly: Each vacutainer must be filled more than halfway at minimum.
Order of draw (most important first):
- Blue (Citrate) – Fill to the line and invert 3–4 times. Note: This tube is only included if your test requires it. If it’s not in your kit, that’s completely fine.
- Gold/Yellow (Serum/SST) – Fill at least 75% and invert 5–6 times.
- Purple (EDTA) – Fill at least 75% and invert 8–10 times.
Check for leaks before sealing your sample in the box. Ensure all items are secure and ready for transport.
After the blood draw:
- Apply pressure: Use clean gauze or cotton to stop bleeding.
- Label your tubes: Write your full name and date of birth clearly. Unlabelled samples will be discarded.
- Include the lab form: It must be inside the box, with all details filled in accurately.
The lab accepts updates to date of birth, height, or weight, but if the name doesn’t match your order, the sample will be rejected.
Seal the box with both the tubes and lab form inside. Use the prepaid return label provided.
Drop-off instructions:
- No weekend collections: Only collect and post samples Monday to Wednesday, ideally.
- Post on the same day: Use a Royal Mail postbox with same-day collection.
- Drop-off timing:
If dropping off before 9 AM, use a postbox or Post Office with a 9 AM latest collection time. Do NOT drop off at a postbox with a 7 AM or 9 AM collection if the collection has already passed, as this means it will not be collected until the next day.
Morning samples that miss the 9 AM collection should be dropped off at a postbox or Post Office with a 4 PM, 5 PM, or 7 PM last collection time.
For samples collected in the late afternoon that miss the 4 PM collection, or for any samples taken after 4 PM, please drop them off at a postbox with a 7 PM latest collection or at a postbox with a 7 AM or 9 AM collection the following morning.
Find a postbox here: Royal Mail Postbox Finder.
Avoid post office drop-offs as they may delay delivery and invalidate results.
Important: Following these steps is crucial.
As per our terms and conditions, Lola is not responsible for invalid samples caused by errors in collection, labelling, or drop-off.
Final step: Once posted, open the Lola appand mark your test as "Sent to Lab" or "Phlebotomy Done."
Can I change my appointment to at-home, Lola phlebotomy, or clinic?
Yes, absolutely! Just let us know your preferred appointment type (at-home, Lola phlebotomy, or clinic), your location, and your ideal date and time (excluding weekends). Please try to give us a few days’ notice so we can organize everything smoothly—we’ll do our best to accommodate your request.
Can I do weekend appointments?
Weekend appointments are not currently available until further notice. We’re working to expand our availability and will update you as soon as weekend slots become an option again.
Can I reschedule after confirming my appointment?
Yes—rescheduling is possible, but if it’s within 24 hours of your appointment, there will be a £20 fee, as outlined in our terms.
How can I cancel my subscription?
Just email us at support@lolahealth.co, and we’ll help you cancel. You can also manage your subscription in your online account.
What are the policies on cancellations and refunds?
For more information, please visit Refund & Cancellation - https://lolahealth.co/pages/refund-policy
Lola FAQ
Before and After Your Phlebotomy Visit
What do I have to do before and after my phlebotomy visit?
Before Your Blood Collection:
- Hydrate: Drink 6–8 cups of water 2 hours before your appointment. This will make the blood draw easier.
- Fasting (if required): If the test includes a Full Blood Count:
- Early Morning Collection: Skip breakfast until after the blood sample collection.
- Late Morning Onwards Collection: Have a light meal and fast for at least 3–4 hours before taking the blood sample.
- Stay Warm: Wear warm clothes or use a heating pad to improve blood flow.
- Pets: Keep pets away during the blood draw to avoid interruptions.
- Location: Choose a well-lit area, like a kitchen table or a comfy chair, for the procedure.
- Special Needs: Inform us of any past issues or special requirements you may have.
After the Procedure:
- Apply Pressure: Press the wound for at least 2 minutes to stop bleeding.
- Keep Dressing On: Leave the dressing on for at least 1 hour to prevent infection.
- Avoid Heavy Lifting: Don’t overuse your arm for the rest of the day to avoid strain.
Watch for These Signs:
- Excessive Bruising: Apply pressure and ice. The bruising should subside in a few days.
- Continued Pain: Use an ice pack for swelling. Persistent pain is rare but possible.
- Continued Bleeding: Apply strong pressure for at least 10 minutes. Call 999 if you feel lightheaded.
I’ve booked a Clinic Appointment / chosen Self-Draw / arranged my own phlebotomist — how should I drop off my samples?
To ensure your blood samples arrive at the lab in good condition and the biomarkers remain valid:
Post same-day as collection. It’s critical that you post your samples on the same day they are collected.
Use a Royal Mail postbox or post office with same-day collection. Always check the latest collection time on the postbox, and day.
Drop-Off Guidelines:
To prevent biomarkers from becoming too old to test, please follow these updated drop-off instructions:
If dropping off before 9 AM, use a postbox or Post Office with a 9 AM latest collection time. Do NOT drop off at a postbox with a 7 AM or 9 AM collection if the collection has already passed, as this means it will not be collected until the next day.
Morning samples that miss the 9 AM collection should be dropped off at a postbox or Post Office with a 4 PM, 5 PM, or 7 PM last collection time.
For samples collected in the late afternoon that miss the 4 PM collection, or for any samples taken after 4 PM, please drop them off at a postbox with a 7 PM latest collection or at a postbox with a 7 AM or 9 AM collection the following morning.
- Avoid posting on weekends or holidays as Royal Mail will not collect, which can make samples too old to test.