Musculoskeletal

We are dedicated to the importance of regular testing and understanding your body's changes over time. Limiting tests to a few markers or imposing high costs compromises this vital process.

Fingerprick testing presents significant challenges, which is why we exclusively offer samples collected by a phlebotomist at the most affordable prices. Our comprehensive testing includes a wide range of markers.

Join us in our mission to empower more people to gain meaningful health insights over time.

Fingerprick testing is both unreliable and often an unpleasant experience, as anyone who has tried to squeeze blood into small tubes will testify. Squeezing actually leads to invalid markers, as it affects the sample quality.

Additionally, due to the high volume of markers we offer, a fingerprick sample would further reduce the quality of the results. Therefore, we do not offer fingerprick testing.

Once you have placed an order, we will contact you to find a suitable time and location for your blood sample collection. If you have any special requests, please let us know when we contact you.

The nurses/phlebotomists usually work in the NHS and work for Lola part-time for additional income. They are all very kind, experienced, and extremely well-vetted.

Before Your Blood Collection:

• Hydrate: Drink plenty of water to make the blood draw easier.
• Stay Warm: Use warm clothes or a heating pad to improve blood flow.
• Pets: Keep pets away during the blood draw to avoid any interruptions.
• Location: Choose a well-lit area, like a kitchen table or a comfy chair, for the procedure.
• Special Needs: Inform us of any past issues or special requirements you may have.

After the Procedure:

• Apply Pressure: Press the wound for at least 2 minutes to stop bleeding.
• Keep Dressing On: Leave the dressing on for at least 1 hour to prevent infection.
• Avoid Heavy Lifting: Don’t overuse your arm for the rest of the day to avoid strain.

Watch for These Signs:

• Excessive Bruising: Apply pressure and ice. The bruising should subside in a few days.
• Continued Pain: Use an ice pack for swelling. Persistent pain is rare but possible.
• Continued Bleeding: Apply strong pressure for at least 10 minutes. Call 999 if you feel lightheaded.

Now, your blood sample will be sent by our phlebotomist to the NHS-accredited lab. Once processed, it will be reviewed by our doctors and will be sent to you with a tailored review.

We only use UK government-approved NHS labs for the blood analysis, ensuring the same high level of accuracy at 99.8%, provided the sample is posted the same day using our Tracked 24 service. The phlebotomist will post the sample for you when they leave.

For this reason, we aim to schedule blood sample collection appointments with you from Monday to Wednesday.

Our team of doctors reviews all blood results and provides a comprehensive written analysis, highlighting any markers that fall outside the normal range.

Experience fast and reliable testing with results delivered within 2 working days. Upon receiving your order, we promptly dispatch your kit via Tracked 24 service. Our dedicated admin team will contact you the same day to schedule the phlebotomy appointment. The phlebotomist will collect your sample and then send the kit to the lab using Tracked 24 service. Once the lab receives the kit, your results will be ready within 2 working days.

Results are emailed as well as viewable in our Apple and Android apps. The apps can show trends over time as you take more tests.

Yes, you can download your results from the mobile app as a PDF or CSV to share with your GP.

For more information, please visit Refund & Cancellation

Yes, all our biomarkers come with the ranges that are normal for your gender and age. Our doctor will also review your results and comment if anything is out of range.

As soon as we receive an order you will receive an email from us asking for dates/times that work for you. You will be offered an appointment within a few days of ordering allowing for the kit to arrive at your house which the phlebotomist will use.

Yes, the nurse/phlebotomist will send your kit to the lab for analysis.

No, the phlebotomy appointment and doctor review are all included as part of the price.

Before Your Blood Collection:

• Hydrate: Drink 6-8 cups of water 2 hours before your appointment. This will make the blood draw easier.
• Fasting should be done if the test contains a Full Blood Count:
• Early Morning Collection - Skip breakfast until after the blood sample collection
• Late Morning Onwards Collection - Have a light meal and fast for at least 3-4 hours before taking the blood sample
• Stay Warm: Use warm clothes or a heating pad to improve blood flow.
• Pets: Keep pets away during the blood draw to avoid any interruptions.
• Location: Choose a well-lit area like a kitchen table or a comfy chair for the procedure.
• Special Needs: Inform us of any past issues or special requirements you may have.

After the Procedure:

• Apply Pressure: Press the wound for at least 2 minutes to stop bleeding.
• Keep Dressing On: Leave the dressing on for at least 1 hour to prevent infection.
• Avoid Heavy Lifting: Don’t overuse your arm for the rest of the day to avoid strain.

Watch for These Signs:

• Excessive Bruising: Apply pressure and ice. The bruising should subside in a few days.
• Continued Pain: Use an ice pack for swelling. Persistent pain is rare but possible.
• Continued Bleeding: Apply strong pressure for at least 10 minutes. Call 999 if you feel lightheaded.

We understand that you may occasionally wish to purchase a test for another person. While direct purchases on behalf of others aren’t available, the easiest alternative is to buy one of our gift cards, valid for 12 months. You can get a gift card here.

If you’ve accidentally ordered a test under your account for someone else or need to transfer an order, please contact us at 0333 242 1288 as soon as possible before the sample is collected—so we can reassign the test to the correct individual.